ShardaVani

ShardaVani

Refund Policy

Last updated: 31 July 2026

Free and early access

Free features and waitlist access do not require payment. Early access offers, features, and limits may change or end as the product evolves.

Subscription billing

Paid subscriptions, when enabled, are expected to renew monthly through Razorpay unless cancelled. Plan access and billing status are updated after payment confirmation or webhook processing.

Refund requests

Refunds may be reviewed case by case for duplicate payments, accidental charges, technical failures, or other genuine issues reported promptly through support.

Non-refundable cases

We may not provide refunds for normal usage, dissatisfaction after substantial use, failure to achieve a desired exam score, or issues caused by incorrect user information.

Cancellation

Cancellation handling may be manual during MVP. Users can request cancellation from billing, and an admin may process the request in Razorpay before marking it resolved.

How to contact us

Use the Contact page with the Billing category and include your account email, payment reference if available, and a short explanation.